Celebration’s Rental Policies
Rental Period
Most of our equipment prices are for a one to three day rental.
Weekend rentals are Friday through Monday. If you are interested
in renting equipment for a longer period of time, please contact
us for availability and pricing.
Reservations & Payment Terms
For “Large” tent and “The Loo” rentals
a 40% deposit is required. A 50% deposit is required to reserve
all other rental items and the balance must be paid 14 days
prior to the event. Cancellations must be submitted in writing
60 days prior to the event to receive any deposit back. No
refunds will be given for contracts canceled within 14 days
of the event. Any changes or reductions to amount of items
ordered must be made 14 days prior to the event. Additional
equipment may be added to your order within 14days of the
event, depending on availability.
Security Deposit
For small tents, chairs, and tables; a $100 security deposit
is required to reserve your date. This fee will be refunded
after complete inspection of items after the rental. It may
be retained for use damage, loss, and theft.
Responsibility of Equipment
Responsibility for all rental equipment remains with the lessee
from delivery to the point of return, or from pick-up at our
store until the point of return. Customers are responsible
for checking the count and condition of items upon delivery.
Please make sure all equipment is secured when not in use,
and protected from weather. Equipment must be cleaned prior
to pick up or return to our store, unless otherwise specified.
Customers are responsible for cleaning charges if any items
are returned dirty, and replacement costs for items with irreversible
damage. Please keep in mind that candle wax and other chemicals
or substances may permanently stain our equipment.
Tents
When considering renting a tent, it’s important to select
a relatively level site that is free of obstructions, like
overheated utility lines, trees, bushes, flower gardens, fences,
and/or immobile lawn ornaments/furniture. It’s also
important to measure the area to ensure the tent will fit.
A good rule of thumb is to add 12 to 15 feet to the size of
the tent, as the steaks are placed a minimum of 5 feet, and
an average of 6 to 7 feet around the perimeter. For example,
if you are considering renting a 20x20 tent, the ideal sized
area would be 35’x35’ or larger, and the smallest
are the tent can be placed in is30’x30’.
Make arrangements for someone to be home on the day of the
tent installation. If no one is available to be on site on
the day of installation, it’s acceptable to mark the
area where you’d like the tent to be set up with a wooden
stake, or paint. Please secure your pets during the tent installation,
and make sure that all pet waste is cleaned up prior to installation.
All decorations must be taken down prior to tent removal.
DO NOT use staples, nails, tacks, screws, etc. on the tent
poles to hang decorations. Any residue left on the tent or
on sidewalls from tape or other adhesives must be removed
prior to disassembly.
Complete the utility marking request form and return it within
7 days prior to your tent installation. We are required by
state law to notify your state’s One-Call Center, 800-292-8989
for Iowa residents, so that any underground public utilities
will be marked prior to the tent installation. If we do not
receive your completed form with the correct information,
the tent will not be installed, and you will be held liable
for the full amount of your rental contract. Please be as
specific as possible when filling out the form.
Make arrangements to have any private utility lines or sprinkler
system located & marked prior to tent installation. Digger’s
Hotline will only mark public utility lines, not private lines
installed by a private contractor. It’s best to contact
the company who installed these facilities or sprinkler system
to have them marked. We will not be held responsible for any
damage to private facilities.
Sidewalls
Sidewalls are not included in the tent price,
but are available for an additional charge. If you rent sidewalls
with your tent, please DO NOT drop sidewalls on the ground.
If you desire not to use the sidewalls, please roll them up
or fold them back. Customers are responsible for cleaning
charges if any items are returned dirty, and replacement costs
for sidewall with irreversible damage from being left on the
ground.
Delivery & Pick-Up Service
Standard delivery fees require items to be dropped off at
an easily accessible, ground level location such as a garage,
loading dock, or porch. Deliveries that require us to hand
carry items, or deliver to a location other than ground level
will be charged an hourly rate of $25.00, in addition to the
standard delivery fee. Customers are responsible for checking
the count and condition of items upon delivery. Responsibility
for all rental equipment remains with the lessee from delivery
to the point of return.
Equipment must be left in the same place as they were delivered;
equipment must be cleaned (all tape, decorations, string,
etc. removed), tables must be folded up, and chairs must be
neatly stacked. Set-up and take-down of tables and
chairs is not included in the rental price, but is
available for an additional charge. Please make arrangements
prior to your rental if you wish to have our crew set-up and/or
take down these items.
Customer Pick-Up at our store
Some small items may be picked up and returned during our
normal business hours, 8:00 AM to 5:00 PM, Monday –
Friday. Customers will be charged for an additional rental
for items not returned on time. Customers are responsible
for checking the count and condition of items before leaving
our store. Responsibility for all rental equipment remains
with the lessee from pick-up at our store until the point
of return.
Cleaning
Please DO NOT use staples, tacks, other metal fasteners, or
glue on the tables and chairs. Be sure to remove all decorations,
tape, string, etc., from tables, chairs, and other party equipment
after your event. Any adhesive left on rental items from tape
must also be removed.
All party goods, with the exception of linens and table skirts
or unless otherwise stated, must be returned free of grease,
food, and beverage residue for sanitary reasons. Candelabras,
candleholders, votive cups, and hurricane glass must be returned
wax-free. All items should be packed in the provided containers.
An hourly rate of $25.00 will be charged for cleaning.
Dance Floor
All oak parquet dance floor rentals must be inside or underneath
a tent with sidewalls. Any rain, spills, water, or other moisture
that comes in contact with the floor should be wiped off IMMEDIATELY,
as this can stain and/or warp the dance floor. Customers are
responsible for repair costs, and replacement costs for items
with irreversible damage.
Linens
Washing of linens and table skirts will be taken care of by
Celebration’s. All table skirt clips must be returned
with skirting. Please shake off all food crumbs, decorations,
etc. to prevent staining. Place only DRY used linens in the
provided bag, or use a tablecloth to wrap the remaining linens
up. It’s important to make sure the linens are dry before
placing them in the linen bag, as moisture may cause mildew
damage. Never store linens in a plastic bag or other air-tight
container, as this does not allow the linens to breathe, and
may also cause mildew damage. Customers are responsible for
damage caused by burns, candle wax, tears, and mildew. |
